Refund policy

Eligibility for Returns

To qualify for a return, the following conditions must be met:

• The item must be in its original condition, unworn, and undamaged.
• The return request must be made within 14 days of receiving the item.
• Proof of purchase, such as an order number or receipt, is required.

Exceptions

• Customized or personalized items are non-refundable unless they arrive damaged or defective.
• Gift cards cannot be refunded.
• Shipping costs are non-refundable, and return shipping fees are the buyer’s responsibility unless the item is defective or damaged.

We are committed to ensuring you have a positive experience with YophieMade. If you have any questions or need assistance, please contact us at services@yophiemade.com. We are here to help!